Short Term Rental Code Of Conduct

The NSW Government has implemented rules for Short Term Rental Accommodation (STRA) across the state.    

In additional to any local Council rules and regulations, short term rental properties must also be registered on the NSW Government STRA register, and follow the rules for STRA.

What do STRA Hosts Need to Do? 

If you plan to use any part of your property as short term rental, you must: 

  • Register your property on the NSW STRA Register 
  • Make sure it meets the fire safety standards
  • Make sure you abide by the new Code of Conduct 
  • Take nots of any restrictions on the number of days it can be rented each year, and make sure you do not allow it be rented out for more days than are allowed. 
 
There are penalties for not complying with the new rules. 
 

For more information and to register, visit the NSW Government Planning Portal and the Information For Hosts Fact Sheet.

For information on how to register for the NSW Planning Portal click here.


Complaints and Penalties 

A host or guest is able to make a complaint regarding a breach of the Code of Conduct. Hosts and guests are to seek to resolve the issue directly, before contacting NSW Fair Trading. For more information about filing a complaint, visit the NSW Government website.

Any breach in the Code of Conduct will result in penalties for hosts and guests. We encourage you to review your obligations carefully. Penalties can include being banned from hosting or booking a short-term rental accommodation for up to five years.